Extremely happy with the service received from Ewan Hamilton at the Giffnock branch. I can not recommend this man highly enough. He wasn't pushy, listened to what I was saying in respect to the car and spec I wanted and answered all questions I had. He kept in contact during the week between paying the deposit and finalising the sale. He also came straight over to say hello when we picked the car up. If you are looking for a Mercedes, new or used (I bought a used car but I'm positive I was given the same attention that a buyer of a new top of the range car would have received), I would strongly suggest asking for Ewan.
Rebecca in service was super, super helpful, where many other main dealers are not! Thank you and Merry Christmas!
2nd time visit at this store and the staff and salesmen are just as stubborn the 1st time. Felt so unimportant, lack of customer service as no a single individual approached me. Could not believe this as I actually own a Mercedes car and wanted to find out about my car services. "BY FAR WORST MERCEDES GARAGE IN GLASGOW"
Worst garage ever total rip offs. Booked my car in for a service not happy the service was diabolical. They quoted me 109 pounds for each tyre but then i got told the tyres were 243 pounds each total rip offs. Tried to call the service manger 3 times he wouldn't come on the phone been told various excuse every time i called.Avoid avoid at all cost and the service staff are so rude unbelievable
Had 2 cars from Giffnock and been great service. Recently in for my dad's newest and our salesman, Phil Nardini was excellent. Got a great deal, very helpful and knowledgeable salesman and great all round service. Would recommend Phil and the branch highly
Mercedes-Benz of Giffnock is a UK Car Dealer based in Giffnock, Scotland. Mercedes-Benz of Giffnock is located at 34 Fenwick Rd, Giffnock, Glasgow G46 6AA, UK.
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